Terms and Conditions of 9pmbet — Your Rights and Our Rules

For the purposes of this document, the terms below have the following meanings:

• "9pmbet" refers to the online betting platform accessible at 9pmbet.best, including all its services, games, and features.
• "User" or "Player" refers to any individual who creates an account and uses the services of 9pmbet.
• "Account" refers to the personal, non-transferable profile created by the user to access the platform.
• "Wallet" refers to the virtual balance available in the user's account, made up of real balance and bonus balance.
• "Real Balance" refers to the amount deposited by the user or received as betting winnings, available for withdrawal.
• "Bonus Balance" refers to the amount granted through promotions, subject to rollover conditions before it can be converted into real balance.

By accessing 9pmbet, clicking "Sign Up," or making any deposit, the user confirms they have read and agree to these Terms in their most current version. Acceptance is binding and carries the same legal weight as an electronic signature under the Marco Civil da Internet (Law 12.965/2014).

To create an account at 9pmbet, the user must meet all of the following criteria:

• Be at least 18 years of age on the date of registration;
• Be a resident of Brazil and hold a valid CPF;
• Not be under a self-exclusion process on any betting platform;
• Not be an employee, representative, or immediate family member of a 9pmbet collaborator;
• Have full legal capacity as required by the Brazilian Civil Code (Law 10,406/2002).

Each user may hold only one active account at 9pmbet. Your CPF is used as a unique identifier — it is not possible to create two accounts with the same CPF. Creating duplicate accounts, whether with different CPFs or false information, constitutes a violation of these Terms and will result in the immediate closure of all accounts involved and the cancellation of all balances and bonuses.

The information provided during registration — full name, CPF, date of birth, email, and phone number — must be accurate and match the user's official documents exactly. 9pmbet reserves the right to request supporting documents at any time.

9pmbet follows identity verification procedures (Know Your Customer — KYC) in compliance with the anti-money laundering and counter-terrorism financing regulations applicable in Brazil.

Verification may be requested at the following moments:

• On the first withdrawal above R$ 500.00;
• When the cumulative withdrawal volume exceeds R$ 5,000.00;
• When unusual activity is detected by the monitoring system;
• As required by a competent regulatory authority.

Documents that may be requested include: national ID (RG) or driver's license (CNH) — front and back — proof of address issued within the last 90 days, and proof of ownership of the Pix key or bank account used. The deadline for submitting documents is 7 calendar days after notification. During this period, withdrawals may be temporarily suspended.

9pmbet processes submitted documents within 3 business days. If documentation is incomplete or illegible, the user will be notified by email to resubmit. All documents are handled with strict confidentiality in accordance with the LGPD.

9pmbet accepts the following payment methods for deposits:

• Pix — instant processing, available 24 hours a day, 7 days a week, including national holidays;
• Boleto bancário — compensation within up to 3 business days after payment;
• Credit card — Visa, Mastercard and Elo, instant processing;
• Debit card — processed immediately upon confirmation from the issuing bank;
• PicPay and Mercado Pago — instant processing;
• TED Bank Transfer — via Nubank, Itaú, Bradesco, Banco do Brasil, and other institutions; cleared within 1 business day.

The minimum deposit is R$ 20.00. There is no maximum deposit limit set by these Terms, although limits may be applied by partner financial institutions or by responsible gambling measures activated by the user.

All deposits must be made exclusively by the account holder at 9pmbet. Deposits made by third parties, even with authorization, are not accepted and will be reversed. Attempting to deposit using another person's payment details constitutes fraud and will result in immediate account closure.

Withdrawals at 9pmbet follow these rules:

• Minimum withdrawal amount: R$ 50.00 in real balance;
• Method: exclusively via Pix to the key registered under the account holder's CPF;
• Processing time: up to 5 minutes for automatic requests; up to 24 hours for requests subject to manual review;
• Hours: processing available 24 hours a day, 7 days a week, including holidays.

A withdrawal is only released when the available real balance is sufficient to cover the requested amount. Bonus balance cannot be withdrawn directly — it must first be converted into real balance by completing the rollover requirements associated with the promotion.

Withdrawal requests may be held for manual review in the following cases: first withdrawal with KYC verification pending, amounts above R$ 10,000.00, or detection of unusual betting patterns by the anti-fraud system. Manual review is completed within 24 hours. The user will be notified by email of any hold.

9pmbet offers different types of bonuses, each with its own specific conditions. The general conditions that apply to all bonuses are:

• Each bonus may only be used once per account, CPF, IP address, device, and household;
• Bonuses are not stackable unless the promotion's terms explicitly state otherwise;
• The welcome bonus of 200% up to R$ 500.00 requires a rollover of 30x (thirty times) the bonus amount before any withdrawal;
• The deadline to complete the rollover is 30 calendar days after the bonus is credited. Unused bonuses that expire within the deadline are automatically cancelled;
• Live casino bets contribute 10% for the rollover; bets on crash games and slots contribute 100%; Sports Betting wagers contribute 100% in pre-match markets and 50% on live markets.

9pmbet reserves the right to cancel bonuses if promotional abuse is suspected — including creating multiple accounts to claim bonuses repeatedly, coordinated betting to artificially reduce risk, or using strategies that go against the spirit of the promotion. In confirmed cases of abuse, real-money balances may also be withheld pending investigation.

Sports betting on 9pmbet covers Brasileirão Série A, Copa do Brasil, Libertadores, Série B, state championships, international football, basketball (NBB and NBA), volleyball, MMA/UFC, and other sports available on the platform.

General Sports Betting rules:

• Bets are final once confirmed — except in cases of documented technical error or event cancellation;
• Matches cancelled or not completed due to force majeure will have all related bets refunded to the user's real balance;
• Live odds are updated in real time and may change up until the moment the bet is confirmed;
• 9pmbet reserves the right to limit or refuse bets in cases of incorrect odds due to technical error or market manipulation;
• Bets placed after an event has started — except on live markets — are automatically voided by the system.

In the event of a dispute over a bet outcome, the user may file a formal complaint through support within 72 hours after the event concludes. 9pmbet responds within 5 business days.

The live casino games (roulette, blackjack, baccarat, game shows) and electronic games (slots, crash games such as Aviator and Spaceman, Plinko, Mines) available on 9pmbet are provided by certified third-party suppliers — Evolution Gaming, Pragmatic Play, Spribe, and others. The RTP for each game is set by the provider and audited by independent laboratories.

Rules applicable to casino games and crash games:

• The outcome of each round is determined by a certified algorithm — 9pmbet has no technical ability to alter results;
• If a disconnection occurs during a casino round or crash game, the result is processed normally by the provider's server;
• Technical failures that prevent a result from being correctly recorded will be investigated within 48 hours based on server logs;
• Bets on crash games with a 1.00x multiplier (immediate cash-out) do not count toward rollover requirements;
• The history of each round is available in the user's account for a minimum period of 90 days.

By using 9pmbet, you agree not to engage in any of the following conduct:

Detection of any prohibited conduct will result in: immediate account closure, cancellation of all balances and bonuses, and possible reporting to the relevant authorities. 9pmbet cooperates fully with law enforcement and Financial Activities Control Council (COAF) investigations.

9pmbet recognizes that online betting can lead to addiction for some players. For this reason, responsible gambling tools are available to any user directly in their account settings, with no need to contact support:

• Deposit limit — daily, weekly, or monthly, set by the user themselves;
• Loss limit — maximum loss amount per session or period;
• Session time limit — automatic notification and session closure after a set playing time;
• Temporary self-exclusion — from 24 hours to 6 months;
• Permanent self-exclusion — with no set return date, processed within 24 hours of the request.

9pmbet may not market services or send bonus communications to users under self-exclusion. Any attempt to create a new account during a self-exclusion period will result in the immediate closure of that new account. If you or someone you know is struggling with gambling-related issues, CVV can be reached at 188.

How 9pmbet handles your personal data is described in detail in the Privacy Policy. The main points related to data protection in these Terms are:

• Your personal data is collected solely for the purposes described in the Privacy Policy;
• Financial data — including Pix, credit card, and boleto details — is encrypted with 256-bit SSL and is not stored in readable format;
• 9pmbet does not sell user data to third parties;
• You have the right to request access to, correction of, or deletion of your personal data at any time by contacting contato@9pmbet.best;
• Data retention following account closure complies with the minimum periods required by applicable Brazilian law.

For specific questions about data protection or to exercise your rights as a data subject under the LGPD (Law 13,709/2018), please contact us at contato@9pmbet.best with the subject line "LGPD Rights".

Users may close their account at any time by submitting a request to 9pmbet support. Before closure, all available real balance must be withdrawn. Any unconverted bonus balance is forfeited upon account closure.

9pmbet may suspend or close an account in the following situations:

• Violation of any clause of these Terms;
• Suspected fraud, money laundering, or illegal activity;
• Providing false information during registration;
• Request by the user themselves (permanent self-exclusion);
• Order from a court or competent regulatory authority.

In cases of account closure due to a Terms violation, 9pmbet reserves the right to hold available balances for as long as necessary to complete internal investigations. The user will be notified by email of any closure or suspension and has 15 days to submit a formal dispute.

9pmbet is responsible for platform availability and the proper delivery of the services described in these Terms. We are not liable for:

• Financial losses resulting from the user's own betting decisions;
• Internet connection failures on the user's end that result in a lost round;
• Technical decisions made by game providers (Spribe, Evolution Gaming, Pragmatic Play) within their contracted parameters;
• Payment processing issues caused by third-party financial institutions;
• Temporary platform unavailability due to scheduled maintenance or force majeure events.

9pmbet will make all reasonable efforts to keep the platform available with at least 99% monthly uptime, excluding scheduled maintenance windows. Downtime is communicated at least 2 hours in advance through the support channel.

9pmbet may update these Terms at any time. The following rules apply to any changes:

• Relevant changes are communicated by email with a minimum notice of 15 calendar days;
• The date of the last update is always shown at the top of this document;
• Continued use of the platform after the new conditions take effect constitutes acceptance of the changes;
• If you do not agree with the changes, you may close your account without penalty before the new conditions take effect and withdraw your full available real balance.

Changes that expand user rights or are required by law take effect immediately. Changes that restrict rights are subject to a 15-day advance notice period without exception.

These Terms and Conditions are governed by the laws of Federative Republic of Brazil, in particular the Civil Code (Law 10,406/2002), the Consumer Protection Code (Law 8,078/1990), the Internet Civil Framework (Law 12,965/2014), and the General Data Protection Law (Law 13,709/2018).

Should any dispute between the user and 9pmbet not be resolved amicably through the support channel, the parties elect the courts of São Paulo, State of São Paulo, with express waiver of any other jurisdiction, however privileged it may be.

Users have the right to file complaints with their state's Procon or through the Consumidor.gov.br portal before pursuing legal action. 9pmbet responds to complaints on these platforms within the legally required timeframe.